Terms & Conditions
Last updated: 8 July 2026
These Terms & Conditions apply when you visit noosatallow.com or purchase products from Noosa Tallow (ABN 36 342 870 346), based on the Sunshine Coast, Queensland, Australia.
By using our website or placing an order, you agree to these Terms & Conditions. Nothing in these terms limits your rights under Australian Consumer Law.
Orders & Payment
All prices are listed in Australian dollars (AUD) and may change without notice.
Payments are processed securely through Stripe. Your order is subject to acceptance by Noosa Tallow. If a product becomes unavailable or an error occurs with pricing or product information, we may cancel your order and provide a full refund. If this happens, we'll let you know as soon as possible.
Shipping
We currently ship within Australia.
Standard shipping is $9.95, with free standard shipping on orders over $65.
Estimated delivery is 3–7 business days, although delivery times may vary due to circumstances outside our control, including carrier delays.
Our Products
Our products are handcrafted in small batches using natural ingredients. As a result, slight variations in colour, scent and texture are normal and are part of what makes each batch unique.
The information provided on this website is for general informational purposes only and is not intended as medical advice. We recommend performing a patch test before first use and discontinuing use if irritation occurs. If you have a medical condition or concerns about using our products, please seek advice from your healthcare professional.
Returns, Refunds & Consumer Guarantees
Please refer to our Returns, Refunds & Consumer Guarantees Policy for information about returns, replacements, refunds and your rights under Australian Consumer Law.
Reviews
If you submit a review, you grant Noosa Tallow permission to display it, together with the name you choose to provide, on our website and in our marketing.
We may moderate, edit or decline to publish reviews that are misleading, offensive, fraudulent, spam or otherwise inappropriate.
Website Content & Intellectual Property
Unless otherwise stated, all content on this website—including text, photographs, graphics, logos, branding and product descriptions—is the property of Noosa Tallow and is protected by applicable intellectual property laws.
You may view, download or print content from this website for your personal, non-commercial use only. You may not copy, reproduce, distribute, modify or use any content for commercial purposes without our prior written permission.
While we make every effort to keep the information on this website accurate and up to date, we cannot guarantee that the website will always be error-free, uninterrupted or continuously available.
Acceptable Use
You agree to use this website only for lawful purposes and in a way that does not interfere with its operation, compromise its security, or negatively affect the experience of other users.
Governing Law
These Terms & Conditions are governed by the laws of Queensland, Australia.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at noosatallow@gmail.com.